Skip to content

Home

Let Your Excellent Service Speak For Itself

Why keep your service a secret? If you are great at what you do, QSC
can help you accelerate your business immediately.

In this competitive market, surveys indicate that home buyers and sellers are craving consistent, responsive and reliable service. As a QSC professional, you have the resources and marketing materials that give prospects, early in the relationship, the confidence to choose you as their sales agent.

QSC helps you attract more prospects and convert more prospects to clients by proving that you offer better value. Your customer satisfaction rating, customer comments and pie charts detailing your excellence on our independent website give you a critical advantage in gaining the trust of prospects.

As a Quality Service Certified real estate professional you will leverage your business with QSC’s tools and resources, focusing on:

  • Using the Service Guarantee for differentiation
  • Utilizing customer satisfaction survey results to attract prospects and market your excellent service
  • Accessing presentation and consultation script and dialogue
  • Maximizing your visibility to prospects through the QSC consumer website

Gain the QSC Advantage…

Differentiation and Validation of Your Excellent Service

Tools to Accelerate Your Business

Discover more about earning the Quality Service Certification

Congratulations to the Agent of the Month:
Michael Santos
Quality Service Certified® Platinum

“I cannot overly emphasize how greatly my 5 Star Platinum and ‘Best in the Business’ QSC Ratings have enhanced my referral business.

I begin every client contact with an invitation to visit the QSC Website to review my current Quality Assurance Survey results. I then sign and have my clients countersign the Quality Service Guarantee which sets expectations that I will endeavor to meet or exceed, while we jointly set goals that I will hold my clients to as well; reinforcing my Team Approach to heightened expectations of Customer Satisfaction to every client, Buyer or Seller.

By utilizing the QSC program’s beautifully designed promotion materials as the basis of my Presentation Packages, I introduce and then continually reinforce my higher standards of excellence, thus my entire marketing approach has achieved a new level of success.

I have always believed that ours must be a ‘people first’ business; striving to earn positive results is the QSC program goal. The Quality Service Certification® must be earned AND maintained solely through the surveyed response of every client brought to a closed end. I find immense personal satisfaction in the recognition of my efforts, and I’m gratified that my clients agree.

Please let me take this opportunity to personally thank the superb staff at QSC for the terrific boost to my business through everything you provide.”

- Michael Santos
Lyon Real Estate, Fair Oaks, CA

Michael Santos is helping to set the new service standard for the industry. Michael has earned his Platinum status by achieving 100% client satisfaction based on his past client service satisfaction evaluations. For more information about Michael and his Customer Satisfaction Rating, go to his consumer site profile.


QSC Mission Statement

We invite you to explore our web site and discover how serious we are about quality service delivery.

There is a no better time than now to become Quality Service Certified®.

QSC® makes the delivery of better service a reality for you and your business.